Safe and Responsible Gaming

Our commitment to responsible gaming at 3bdd

Play for fun and entertainment — 3bdd puts your safety first. Use our tools and support to keep your gaming experience secure.

For players 21 and over only SSL Encryption • Fair Play

Safe Gaming
Your protection is our responsibility

Why is responsible gaming important?

Online gaming is a form of entertainment, but if it goes out of control it can have a negative impact on your personal, family and financial life. 3bdd believes that responsible gaming is a fundamental right and ensuring it is our top priority.

A safe environment has been created at 3bdd for every player. Our platform provides various responsible gaming tools that help you set your gaming limits, take breaks and get support when needed. We encourage every player to play only within their means.

Remember — gambling is for entertainment, not as a source of income. Responsible gaming means keeping full control over your time and money. 3bdd is committed to standing by you in maintaining that control.

Our protection tools

We provide a number of effective tools to make responsible gaming easier at 3bdd.

Deposit Limit

Set how much you deposit per day, week or month. Once a limit is set it takes effect immediately. A waiting period applies if you want to increase a limit.

Financial Control

Session Time Limit

Set a maximum time for each gaming session. When time is up, our system will automatically send you a warning and close the session if needed.

Time Management

Self-Exclusion

If you feel you need a break from gaming, you can close your account for 30 days, 6 months or permanently. Opening a new account during self-exclusion is not allowed.

Complete Break

Bet Limit

You can set the maximum amount you bet on each game or round. This protects you from impulsive decisions and helps you play in a planned way.

Planned Play

Cooling-Off Period

Instead of making decisions in an emotional moment, take a cooling-off period of 1 day to 6 weeks. During this time your account will be on a temporary pause.

Temporary Pause

24/7 Support

Our Bengali-speaking live chat support team is always ready for any questions or issues related to responsible gaming. We provide assistance with full confidentiality.

24/7 Support

Warning signs of problem gambling

If any of the following signs appear, seek help right away.

Do not ignore these signs

  • Trying to play more to recover financial losses
  • Neglecting family, work or studies because of gaming
  • Repeatedly spending more than your set budget
  • Feeling restless or stressed when not gaming
  • Continuing to game by taking loans or borrowing money
  • Hiding your gaming from family members
  • Prioritising gaming over daily life

If these signs appear, contact 3bdd's support team or use the self-exclusion tool. Gaming addiction is a treatable condition — seeking help is not a sign of weakness, it is a sign of courage.

Age Verification and Minor Protection

3bdd is for individuals aged 21 and above only. We verify age at registration and may request additional documents if needed. If a user's age appears doubtful, we may temporarily suspend their account.

If there are minors in your home, keep your login details secure from them. Never share your password and log out after each use. Using parental control software is recommended.

For players aged 21 and over

Account Security

Use a strong password and never share your login details. Log out of your account after every use.

Block minor access

Use parental control software to restrict minors' access on your device. Avoid gaming in front of children.

Age verification documents

Provide your national ID or passport details accurately at registration. If verification is not complete, the withdrawal process may be delayed.

Self-Exclusion Process

Activate self-exclusion on your account in just a few steps.

1
Log in to your account
Log in to your 3bdd account and go to the "Account Settings" section.
2
Open the "Responsible Gaming" menu
Click on the "Responsible Gaming" option within settings. All protection tools are available here.
3
Choose the type of self-exclusion
30 days, 3 months, 6 months or permanent — select the duration that suits your needs.
4
Confirmation
Confirm your decision. Self-exclusion will take effect immediately and you will not be able to log in during this period.
5
Notify the support team
You can also request self-exclusion through live chat. Our team is ready to assist 24/7.

Important: Your account will not be reactivated automatically once the self-exclusion period ends. You must notify our support team to reactivate it and a waiting period will apply.

3bdd's commitment

Our specific pledges on responsible gaming.

Topic 3bdd's Action Effectiveness
Age Verification National ID verification at registration Immediate
Deposit Limit Daily / Weekly / Monthly limit setting Immediate
Self-Exclusion Break option from 30 days to permanent Immediate
Session Alert Automatic notification when set time is exceeded Automatic
Support 24/7 Bengali-speaking live chat support Always available
Cooling-Off Temporary break from 1 day to 6 weeks Immediate

Tips for healthy gaming

Set a Budget

Decide on a set budget before you play and never go beyond it. Do not play more to try to recover money you have lost.

Limit Your Time

Do not play more than a set amount of time each day. Take regular breaks and spend time with family and friends.

Manage Your Emotions

If you are feeling angry, frustrated or stressed, take a break from gaming. Play with a clear head and do not make decisions driven by emotion.

See It as Entertainment

Gaming is simply a form of entertainment. Never think of it as a source of income or a solution to financial problems.

Need support?

If you feel that gaming is having a negative effect on your life, do not delay — seek help right away. 3bdd's responsible gaming team is here for you.

Live Chat Support

Contact us on 24/7 Bengali-speaking live chat. We will help you with complete confidentiality.

Email Support

Send an email about any responsible gaming matter to: [email protected]

Remember — asking for help is a sign of strength. Your wellbeing and your family's happiness are what matter most. We will never judge you, we only want to help.

Responsible Gaming FAQ

Answers to frequently asked questions.

Log in to your account and go to the "Responsible Gaming" section under "Account Settings". There you can set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it is subject to a waiting period.

Once a self-exclusion period ends, your account is not reactivated automatically. To reactivate it, you must contact our support team and complete a mandatory cooling-off period. For permanent self-exclusion, reopening the account is not possible.

3bdd is for individuals aged 21 and above only. Age is verified at registration and we may request national ID or passport details if needed.

A cooling-off period is a temporary break (1 day to 6 weeks) that may resume automatically when the period ends. Self-exclusion is longer-term (30 days to permanent) and requires manual reactivation even after the period ends. If the problem feels serious, self-exclusion is the right choice.

Contact 3bdd's 24/7 live chat support or email us at [email protected]. Our trained team will assist you with full confidentiality. Consulting a local mental health professional is also highly effective.

Any funds in your account remain safe during self-exclusion. You can request a withdrawal once the self-exclusion period ends or through our support team. Our minimum withdrawal is ৳1,000 and processing is usually completed within 1 hour.

Enjoy 3bdd responsibly

3bdd offers cricket betting, slot games and live casino. Play safely and have fun.